Privacy Policy
How we collect, use, and protect your information
1 Information We Collect
When you use OnZone, we may collect the following types of information:
- Account information — your name, email address, and password when you register.
- Shipping details — your delivery address, phone number, and location coordinates (if you allow location access).
- Order information — products you purchase, payment amounts, and order history.
- Device information — browser type, IP address, and usage data to improve our service.
2 How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Send order confirmations and delivery updates.
- Improve our website and personalize your experience.
- Respond to your support requests.
- Prevent fraud and ensure the security of our platform.
3 Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with:
- Sellers — only the shipping details needed to fulfill your order.
- Service providers — trusted partners who help us operate our platform (e.g., hosting, payment processing).
- Legal authorities — if required by law or to protect our rights.
4 Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your account is protected by a password, and we use industry-standard encryption where applicable. However, no method of transmission over the internet is 100% secure.
5 Cookies
We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze how our site is used. You can disable cookies in your browser settings, but some features may not work correctly as a result.
6 Your Rights
You have the right to:
- Access and update your personal information through your account settings.
- Request deletion of your account and associated data.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us through our support page.
7 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the bottom of this page. Continued use of OnZone after changes are posted constitutes your acceptance of the updated policy.
Last updated: June 7, 2026